Shipping & Delivery Information
Enjoy Free UK Tracked Shipping on every order, backed by our on-time delivery guarantee.
| Shipping Option | Estimated Delivery | Cost | Couriers |
|---|---|---|---|
| Standard Tracked Delivery | 3 – 5 Business Days | FREE (All Orders) | Royal Mail Tracked 48 / Evri |
| Express Priority Delivery | 1 – 2 Business Days | £2.99 (Free over £35) | Royal Mail Tracked 24 / DPD |
🚚 Delivery Delay Protection
£5 Late Delivery Credit
At ShopAllure, we understand the importance of receiving your orders on time.
For orders covered by our £5 Late Delivery Credit program, customers may receive a £5 shopping voucher if their parcel arrives after the applicable promised delivery deadline.
Eligibility, exclusions, and voucher conditions will be communicated when this program is available.
Customers experiencing delivery delays are encouraged to contact ShopAllure Customer Support with their order number so we can investigate and provide assistance.
This voluntary benefit does not replace customers’ statutory rights relating to late or undelivered goods.
📦 Order Tracking & Notifications
Stay informed from dispatch to delivery.
ShopAllure aims to provide customers with a convenient and transparent order-tracking experience.
Once your order has been dispatched, tracking details will be provided where supported by the shipping carrier.
Customers may receive:
- Order confirmation: An email confirming receipt of their order.
- Dispatch notification: Information when their order has been shipped.
- Tracking information: A tracking number or link where available.
- Delivery updates: Shipment progress provided by the relevant courier.
- Delivery confirmation: Notification when delivery is confirmed, where supported.
How to Track Your Order
- Log in to your ShopAllure account.
- Go to My Account → Orders.
- Select the order you want to track.
- Open the tracking link, to view updates from the delivery provider.
Tracking availability and update frequency depend on the courier and shipping service used.
ShopAllure – Shop Smart. Shop Allure.
Shop with Confidence. Stay Informed.
