ALLURE Purchase Protection
Every order placed on Shop ALLURE is fully safeguarded from checkout to delivery and beyond.
Lost or Undelivered
If your parcel doesn’t arrive or tracking stalls for more than 10 days, receive an immediate 100% full refund or free re-shipment.
Damaged in Transit
Item arrived defective or broken? Simply upload a quick photo in your dashboard for an instant refund—no need to return the broken item.
Not as Described
If the product received differs substantially from the listing pictures or specs, you are entitled to a full refund.
On-Time Guarantee
If delivery exceeds the promised latest arrival date, you get a £5 credit voucher automatically added to your account.